Thursday, 12 May 2011
Bhu-reau-cracy...and why the world's oldest city has its stupidest university
So yes, it is frustrating when you have to get a form signed by someone you don't know, in an office you know of by reputation, for a reason that you cannot be sure of, after filling up a form made up by God only knows whom...
It is even more frustrating when a million different people have to do the exact same thing, and the person processing the form works at the same speed as a sloth bear switching branches.
WHat once started out as a social occasion, has now evolved into a nightmare. In the 80s, standing in a queue was a pleasant experience. The weather was cooler, people were friendlier. YOu met people from other departments, they told you stories, you told them stories. There wasn't any exchange of phone numbers because no one had any phones then. But, if you really liked someone, you could exchange room numbers and class timings. Queues were nice, social gathering spots, and the clerks processing forms could take their own sweet time.
This speed and efficiency of work has been retained to this day. Surprisingly enough, the people who used to be social and friendly, the students, have now turned into an angry mob of restless brigands. While their contumely actions know no bounds, their shocking lack of respect to women and elders are most condemnable. The erstwhile punctiliousness of the student of the 80s, has now been consumed in an expedient flash of convenience. Lines and long queues are no longer convenient to anyone, and people get restless, even if they have to wait for a little while. THis is the era of instant gratification, and most people expect the same levels of efficiency from government servants as is demanded of them.
What needs to be done, will probably never be done. The system is so large, and so static, that it will probably never be changed. This means, that our college will continue to be as bureaucratic as ever.
You see, people in general, and government employees in particular, show a very high degree of resilience to any sort of change. Which makes it very tough to change anything.
Which means longer lines, more frustration, and a sort of Hell in a handbasket attitude which could shame Ozzy Osbourne. And the sort of flourishing bureaucracy which employs two clerks to do the work of one, and two peons to fetch them tea.